Frequently Asked Questions

What’s the most popular fur?

Mink! Because it is the most durable, a mink should last with proper care for many years.  Mink doesn’t shed and its fur is so thick that it protects itself. Moreover, because it is so dense it can easily be styled or restyled. And, because its fur is so dense for an entirely new look it can be sheared.

Types of Fur (If the fur you’re seeking information for is not listed here, contact a Diane Fur counselor.

• Chinchilla - Short and dense extremely fragile.
• Fox - Second only to Mink in popularity.  Available in many colors and can easily be dyed.
• Mink - The number one fur in popularity because it is soft and lightweight, yet extremely durable.  Female minks are smaller than male and have a softer and silkier feel.  Male fur is more durable.

What should I look for when buying fur?

• The garment falls evenly and comfortably from your shoulders allowing for winter weight clothing.
• The quality of the fur is reflected in the price as well as the kind of fur, how the garment is made and the style of the garment. Also, the size, length and sweep of the garment.
• IMPORTANT – If you don’t know your fur know your furrier!

Why is Mink such a popular fur?

• It doesn’t shed. Mink has shiny guard hairs that protect it.
• Extremely durable. A mink garment that is regularly cleaned and stored in certified cold storage can last an extremely long time.
• Because the fur is so dense, yet light in weight, a mink garment can easily be restyled, even sheared to give it a completely new look and style.

Will fur make me look bigger?

• You must ensure that you’re dealing with an experienced fur professional who knows style and has a wide variety of styles.
• At Diane Furs, we’ve been providing custom fit garments in every fur for every size ranging from petite to 8X plus size. (Plus sizes are available in Men’s and Women’s.)
• How you look in fur depends upon the professionalism of the furrier, capability of the counselor and the proper fur selection with the assistance of an experienced fur counselor.

What about Chinchilla, it is really “HOT” right now, can you tell me more?

• In today’s fashion and pop-culture, Chinchilla is one of the most desired furs. At Diane furs the assortment of different styles of Chinchilla is numerous.
• Also available, is Chinchilette (A Chinchilette is a rabbit version of Chinchilla at a much lower cost).
• Known for its softness, you can honestly not find a more plush and soft fur.
• Diane furs have the largest collection of Chinchilla in the area, at amazing prices.

Will you take my old fur in as a trade-in? Or can you restyle my old fur?

• Bring your fur into Diane furs, one of our counselors can give you an idea of what it is worth as a trade-in on one of Diane furs garments.
• If you can’t bear to give it up or if it has great sentimental value to you, you can be sure at Diane Furs, our fur counselor will come up with some terrific ideas for you.
• We can make changes ranging from minor to a major restyling. You can depend on us to show you all the options that may result in a strikingly new appearance in a contemporary style.

What happens when I wear my fur in the rain?

• Remember, Minks, Foxes, and other animals don’t have umbrellas. The warmth and durability of fur has made it a favorite for hundreds, if not thousands of years.
• If you’re caught in the rain, just shake it to remove the excess moisture and hang till dry.
• If you get it soaking wet (and we mean soaking) bring it Diane Furs and we’ll make sure the coat is as good as new. Any problem will surface in the leather lining, to prevent damage, we’ll treat that lining.

How often do I need to have my fur garment cleaned?

• Diane Furs recommends you have it cleaned at least once every other year. The process serves to remove dirt and pollutants that may be destructive. We recondition your garment by restoring oils and then glazing which restores the fur’s luster resulting in a shiner and softer feel.
• When you bring in your fur to Diane Furs to be cleaned, we’ll also examine your fur for any loose linings or anything else that needs to be corrected or repaired.
• Diane Furs cleans and restores your fur regardless of where you brought it. We clean right here on the premises!
• Due to inclement weather this season your garment should be thoroughly checked for signs of mold and mildew.

Why must I store my fur in cold storage?

• Diane Furs has cold storage vaults on the premises that protect fur from drying out. You can’t get this kind of protection by hanging your fur in the closet or depending upon your home air conditioner because of humidity. Air conditioners DO NOT control the humidity and can dry out your fur.
• Your fur represents a significant investment in your sense of style, fashion awareness and cost. Just like any valuable investment, you want to protect it and give you years of use, therefore store your fur in the summer!
• Cedar chest or closet DOES NOT have refrigerant or humidity controls. So although it may be fine to store cashmere and wool garments, it is not advisable to store furs in one.

What do I get when I purchase a fur at Diane Furs?

• An exclusive two-year full warranty at no additional cost. You CAN NOT get this warranty at any other furrier in the Delaware Valley!
• All standard alterations that make sure your fur garment is a perfect fit
• Your own monogram
• A certificate of Appraisal.